Support

Email support@keenshift.ai for help with Loom, subscriptions, data export, or App Store review questions.

Reviewer notes

• No account or login is required.
• Projects, stash, patterns, and row counts are stored on device.
• Loom Pro uses Apple StoreKit auto-renewable subscriptions.
• Privacy Policy and Terms of Use are linked in the app Settings and paywall.

Common support paths

• Use Settings → Restore purchases if a subscription is not reflected after purchase.
• Use Settings → Export projects or stash to keep a local CSV backup.
• Use Settings → Delete everything to clear all local Loom data from the device.